Charleen Kao is the Founder of The Agency, a multi-dimensional, full-service marketing accelerator. A seasoned marketer and business leader, she brings over 14 years of marketing, sales, and digital advertising expertise from leading tech platforms and global brands like Google, Disney, Lionsgate to empower businesses to achieve meaningful growth.Previously at Google, Charleen led high-profile clients such as Kajabi, Dialpad, Clickup, ServiceTitan - including helping scale Cardiff to a billion-dollar-plus business. Her proven track record extends to 300+ high-growth stage companies scaling 3x+ early-stage to late-stage, across all verticals (B2B, Finance, Education, Health, E-Commerce)Charleen graduated with her MBA from USC Marshall. She continues to drive impact in the startup ecosystem as an advisor and investor with Google for Startups, Capital G, Portfolia, and WE Global Venture Fund.
We offer a wide range of digital marketing services, including Social Media Marketing, SEO, Search Advertising, Content Marketing, Web Design & Development, Email Marketing, Brand Strategy & Consulting, and Analytics & Reporting.
We start with an in-depth discovery phase to understand your business goals, target audience, and competition. From there, we develop a customized strategy with clear milestones and deliverables to ensure success.
Timelines vary depending on the service and goals. SEO, for example, typically takes 3–6 months for significant results, while Search campaigns can generate results within weeks. We set realistic expectations and provide regular updates.
Yes! We have experience working with clients across a variety of industries, from retail and healthcare to tech and finance. Our adaptable approach allows us to tailor solutions for businesses of all types and sizes.
Absolutely. We offer full social media management services, including content creation, scheduling, engagement, and performance tracking. Our team ensures your brand remains active, consistent, and impactful across all platforms.